Bertie – My Ears Won’t Stay Down! Frith pups

Fast Shipping with Professional Packaging

We offer a broad range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is expertly trained and will wrap your products according to our precise and precise specifications. Your items are carefully inspected and properly secured before shipping. Everyday we deliver thousands of packages to customers from all over the world. This is an indication of our dedication to being the largest online retailer worldwide. There are distribution centers and warehouses across Europe and the USA.

Orders that contain more than 1 item are assigned processing periods for each item.

Prior to shipment, we will conduct a thorough inspection of the items you've ordered. Today, the majority orders will be delivered within 48 hours. Delivery is expected to take between three and seven days.

Returns

The stock is constantly changing and cannot be fully controlled by us due to the involvement of multiple parties including the factory and our warehouse. The stock levels may fluctuate at any given time. It is possible that your order may be out of stock once the order is placed.

Our policy lasts for 30 days. If you don't receive your item within 30 days, we're not able to provide the option of a refund or exchange.

Your item should be in its original packaging and in good condition. It must also not be used. It must also be in the original packaging.